Privacy Policy

1. Scope of This Policy

This policy applies to information collected through airserviceonline.com and any related pages, forms, subscriptions or communications we operate. It does not apply to the practices of airlines, hotels, booking platforms, affiliate partners or other third parties whose websites you may visit through links found on our site. Those third parties maintain their own privacy policies, and we encourage you to review them before providing personal information.

AirServiceOnline is an informational website. We do not process flight bookings, hotel reservations or payments ourselves. Any transaction of that kind takes place directly with the relevant airline, accommodation provider or travel partner, and information you submit during such a transaction is subject to that provider's own privacy practices.

2. Information You Provide to Us

We may collect information that you voluntarily provide when you interact with our website, such as when you subscribe to a newsletter, submit a contact form, respond to a survey, or otherwise correspond with us. This may include your name, email address, and the content of your message.

• Contact details submitted through forms (name, email address, subject of inquiry)
• Newsletter subscription information (email address, and preferences if offered)
• Feedback, comments or questions you choose to send us
• Any other information you choose to include in correspondence with us

You are never required to create an account to read our guides. We only ask for information where it is necessary to respond to your request or deliver the service you asked for, such as a newsletter.

3. Information Collected Automatically

Like most websites, we and our service providers automatically collect certain technical information when you visit our site. This may include your IP address, browser type and version, device type, operating system, referring and exit pages, pages viewed, the date and time of your visit, and general location information derived from your IP address (typically at the city or country level).

This information is collected through server logs, cookies and similar technologies, and is used primarily to understand how our website is used, to diagnose technical issues, and to improve content and site performance.

4. Cookies and Similar Technologies

We use cookies and similar technologies (such as local storage and tracking pixels) to operate the website, remember preferences, analyze traffic, and support affiliate link tracking. For a full explanation of the categories of cookies we use and how to manage them, please see our separate Cookie Policy.

5. Analytics and Website Usage Data

We may use third-party analytics services to help us understand how visitors use the website in aggregate, for example which articles are read most often or how long visitors spend on a page. These services collect information through cookies and similar technologies and generate reports for us. We do not use analytics data to identify individual visitors by name.

6. Communications and Newsletter

If you subscribe to receive updates from us, we will use your email address to send the content you signed up for. Every marketing email we send includes a way to unsubscribe. Once you unsubscribe, we will stop sending marketing emails to that address, although we may retain a record that you unsubscribed in order to honor that request.

7. Third-Party Services and Affiliate Partners

Our website contains links to third-party travel providers, including airlines, accommodation platforms, and other travel-related services. Some of these links are affiliate links, meaning we may receive a commission if you complete a booking or purchase after clicking through, at no additional cost to you.

When you click an affiliate or partner link, information such as a click identifier, referral source, and technical browser data may be shared with that third party so that any resulting transaction can be attributed correctly. We do not control, and are not responsible for, the privacy practices of these third parties. Any personal or payment information you provide once you leave our site is governed by that third party's own privacy policy and terms.

8. Advertising and Tracking Technologies

We may work with advertising or affiliate network partners that use cookies or similar identifiers to measure the performance of links and, where applicable, to display relevant advertising. These partners may collect information about your visits to this and other websites in order to provide advertising about goods and services that may interest you.

9. How We Use Information

• To operate, maintain and improve the website and its content
• To respond to inquiries, feedback and support requests
• To send newsletters or updates you have requested
• To analyze usage trends and measure the effectiveness of our content
• To attribute affiliate referrals correctly to our partners
• To detect, investigate and prevent fraudulent, unauthorized or unlawful activity
• To comply with applicable legal obligations

10. Legal Bases for Processing (Where Applicable)

Where privacy laws such as the EU or UK General Data Protection Regulation apply to our processing of your information, we generally rely on the following legal bases: your consent (for example, for newsletter subscriptions or non-essential cookies), our legitimate interests (for example, understanding and improving our website), and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

11. Data Sharing

We do not sell personal information. We may share information with service providers who help us operate the website, such as hosting providers, email delivery services and analytics providers, under obligations to protect that information. We may also share information with affiliate and advertising partners as described above, and disclose information where required by law, to protect our rights, or in connection with a merger, acquisition or sale of business assets.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including any legal, accounting or reporting requirements. Newsletter subscriber information is retained until you unsubscribe or request deletion. Server logs and analytics data are generally retained for limited periods before being deleted or aggregated.

13. Data Security

We use reasonable administrative and technical measures designed to protect information from loss, misuse and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of any information you transmit to us.

14. Your Privacy Rights

Depending on where you are located, you may have certain rights regarding your personal information.

California residents

If you are a California resident, applicable law may give you the right to request access to, or deletion of, personal information we hold about you, and to be free from discrimination for exercising those rights. We do not sell personal information as that term is generally defined under California law.

EEA and UK residents

If you are located in the European Economic Area or the United Kingdom, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to request that your information be provided in a portable format, subject to applicable exceptions and limitations under local law.

To exercise any available rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe and in accordance with applicable law. Please note that some rights may not apply to information that has already been shared with, or is held by, third-party travel providers or affiliate partners.

15. Children's Privacy

Our website is intended for a general adult audience and is not directed at children. We do not knowingly collect personal information from children under 13 (or the relevant minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can address the matter.

16. Links to Third-Party Websites

Our website contains links to airlines, accommodation providers, affiliate partners and other third-party sites. This policy does not apply to those sites, and we encourage you to read the privacy policy of any website you visit after leaving airserviceonline.com.

17. International Data Transfers

AirServiceOnline is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate, which may have data protection laws different from those in your country of residence.

18. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. The updated version will be indicated by a revised "last updated" date, and will take effect as soon as it is posted. We encourage you to review this page periodically.

19. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

• AirServiceOnline LLC
• 1665 State Hill Rd Ste 470, Wyomissing, PA 19610, United States
• Phone: +1 610-743-2093
• Website: https://airserviceonline.com/